M1
Reduce the impact of barriers
General Communication Skills
Cultural Differences – This may be though people speaking different language and you would then have to get someone in from outside to interpret what you are saying.
Distractions – If there is loud music playing in the background then you could ask them to turn it down also if there is noise coming from outside a room then you could close the door.
Tone of Voice – If you are speaking very low then people may not hear what you are saying and if you are shouting then people may not want to listen.
Interpersonal skills
Body Language (Talking and Listening) – If you are not listening to what is being said then you are not paying any attention and the person will be able to tell and this may become a major problem.
Lack of commitment – If you are not committed to do your work then you will not get it all done on time and if this happens then you could be in a lot of trouble.
Low self-esteem – If a person has to give a presentation and they are not very conferment at doing this then is could be a big problem.
Written communication
Spelling and Grammar – This would need to have everything spelled correctly and have the correct grammar to understand what the person has written. If there are parts of it not spelled correctly then the person reading it may miss the important parts and pick it up as something else.
Language used – If a person is using slang words then the people listening may not know what is being said so this needs to be put into easy words that people will be able to understand.
Using an inappropriate structure (Format) – The structure would need to be set out the correct way to understand what is being asked or said for the person reading it will understand.
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