Barriers to Communication

Assignment 2 – Task 3

P3

Barriers to Communication

Definition of barriers to communication

Obstacle in a workplace that prevent effective exchange of ideas or thoughts. Barriers include status difference, gender differences, cultural differences and organization environment.

General Communication Skills

Cultural Differences – The barrier would be the different languages that people speak today. You might even say something that would be good in your language but in someone else’s language this could be very offensive. You need to change what you are going to say to suit the needs of others.

Distractions – This could be people talking loudly in the background while you are trying to something very important and you can very easy loose your concentration. This can make you stop what you are doing to find out what is going on in the room.

Tone of Voice – This needs to be simple and understand to everyone around you. A raised voice could mean that you are angry or impatience. A low voice could mean that you are insecure. If you speak to quickly then people may not understand what is required of them. If you speak to quite then people may not be able to hear what is being said.

Interpersonal Skills

Body Language (Talking and Listening) - We all communicate through this way and it can become a major issue. Most of the way we communicate is through gestures, facial expression, posture, eye contact and touching. The barrier that could be a problem is people not listening correctly or making the correct responses.

Lack of commitment – This is a major problem if the person is not willing to learn or do there work. If the person is mucking about all the time then this would mean that they don’t want to be doing what they are suppose to be doing and therefore just causing a lot of trouble.

Low self-esteem – This takes in a major part of communication. Some people don’t have the courage to speak up and say their ideas or thoughts incase they are wrong.  This could also show that the person has lack of confidence or even by not taking responsibility for their own actions incase they have did something wrong then they wont what to admit to it.

Written Communication

Spelling and Grammar – If the spelling and grammar is not correct then it will be very hard for someone to read it and make sense of what is trying to be said. If there are a lot of mistakes then it looks very unprofessional and it will confuse people of what is being written.

Language used – This needs to be simple for people to understand as people who are reading this will not have a clue of you are tying to say. Poor skills in writing will have a bad effect on your work.

Using an inappropriate structure (Format) – This is very important to get the correct layout and use the correct format to get the message through to people. If the format is all messed up then the reader will find it very hard to follow and what the person is trying to say in their message.